About this Privacy Policy
Gamepub values your personal information (“you” or “user” or “consumer”) and strives to comply with global laws and regulations.
This Privacy Policy applies to mobile services (hereinafter referred to as 'Services') provided by Gamepub (collectively “Gamepub”, “we,” “our,” or “us”), It explains how you can choose how we collect and use your personal information.
This Privacy Policy is part of the Terms of Service, where terms in capital letters have the same meaning as defined in the Terms of Use ("Terms"). If you do not agree to the Terms of Use or this Privacy Policy, please do not use our services.
BY ACCESSING AND USING OUR SERVICES, YOU AGREE TO BE BOUND BY ALL OF TERMS AND CONDITIONS SET FORTH IN THIS PRIVACY POLICY.
We may make changes to this Privacy Policy, in which case we will post an updated policy through the Service or in accordance with other applicable laws, and will take effect upon posting on our website unless we specify otherwise in writing.
Your continued access or use of our services, including services provided through third party platforms after the effective date of the policy update, constitutes your consent to the revised Privacy Policy.
Personal information processing
We collect and use your personal information for a variety of business purposes, such as providing and maintaining/improving our services to you.
In general, we only retain your personal information for as long as necessary for the purposes described in this Privacy Policy.
That is, the retention period varies depending on the type of information and the reason for holding the information.
We may retain your personal information even after you delete your account from us or stop using the Services to comply with legal obligations and regulatory requirements, resolve disputes and prevent fraud.
1. INFORMATION WE COLLECT
- User account information, including username, nickname, password, and profile picture.
- Demographic information, including your age, gender, and country.
- Contacts from your device address book and social media accounts.
- Payment information, which our payment processors collect when you make purchases.
Communications with others. When you communicate or share information with others through the Services, including by posting photos or communicating orally or in written messages, we may access and store the contents of these communications and related information, unless such access and storage are prohibited by law.
You consent to our recording, storage, and disclosure of such communications and information that you send or receive consistent with this Privacy Policy and the Terms of Service and End User License Agreement.
Use of the Services. We collect information when you use our Services, including your Internet protocol (“IP”) address and other identifiers that are assigned to your device and application when you access the Internet or use the Services, browser type, browser version, browser language setting, operating system, device name and type, MAC address and other device identifiers, information from your device (including information from and about your hard drive and other storage devices, central processing unit, random access memory, video card, and peripheral hardware, software and applications installed on your device), Internet service and mobile service provider, pages that you visit before and after using the Services, the date and time of your visit, download information, the links you click and areas you view within the Services, game metrics and usage data, and other standard server log information. We collect additional information when the Services crash or otherwise encounter a problem, including system and driver data. Consistent with your device permissions, we may collect or derive location information from your device’s GPS signal, Bluetooth connections, nearby WiFi networks, and similar device information. We also may derive location from your IP address.
Information we obtain from other sources.We may receive information about you from publicly and commercially available sources (as permitted by law), which we may combine with other information we receive from or about you. We also may receive information from third-party social networking services when you or other users choose to connect with those services.
2. HOW WE USE INFORMATION
We may use, record, systematize, store, update or modify, retrieve, delete, or otherwise process your information for the following purposes, using manual or automated means:
Our payment processors use payment information as necessary to complete transactions or as otherwise required by law. We also may use the information we collect to:
- Provide the Services and deliver requested products and information, including technical support and responses to your questions or comments.
- Deliver emails, push notifications, text messages, alerts, and other communications about our Services and the products of our third-party partners, consistent with your choices.
- Customize and deliver the content and advertising you see when using the Services or third-party websites and services, consistent with your choices.
- Link the different devices that you might use to analyze your use of the Services, customize advertising, and otherwise provide and improve the Services.
- Analyze and address prohibited activities, including by assisting our efforts in policing users who may develop or use hacks or cheats to gain advantage over other users of the Services, and to otherwise enforce our Terms of Service and End User License Agreement.
- Analyze, develop, and improve the Services and new products and services, including by conducting and delivering surveys, polls, and research.
Gamepub legal bases to process information for these purposes include that the processing is necessary for:
- Gamepub legitimate interests, including those described above and as necessary to provide the Services.
- Compliance with Gamepub legal obligations.
- The performance of the Terms of Service and End User License Agreementbetween Gamepub and the user.
- Carrying out the obligations and exercising rights under applicable law. If laws such as the commercial law or The act on the consumer protection in the electronic commerce transactions etc. requires us to store personal information, the information will be stored for the duration stated by the related law or regulation.
In this case, the information will be stored only for the purpose of storing it.
1) Information related to contract or refunds: The act on the consumer protection in the electronic commerce transactions etc.
- Storage duration : 5 years
2) Information related to payments or provision of currencies : The act on the consumer protection in the electronic commerce transactions etc.
- Storage duration : 5 years
3) Information related to customer inquiries or resolving conflicts : The act on the consumer protection in the electronic commerce transactions etc.
- Storage duration : 3 years
4) Information related to Login record : Protection of communications secrets act
- Storage duration : 3 months
When Gamepub destroys personal information, personal information printed on paper is shredded or incinerated, and personal information stored in electronic file format is deleted using a technical method that cannot be reproduced.
Procedure and Method of Destroying Personal Information
The Company shall destroy personal information without delay upon reaching a point where the information is not needed anymore, such as the retention period elapsing or the processing goal being achieved.
The Company shall notify when a third party requests personal information, and the User has the right to demand to stop the processing of personal information if needed.
However, if the User demands to stop the processing of personal information, they become unable to use the services that the Company provides.
The User may demand to stop the processing of personal information through Gamepub.co Also, the personal information provided through separate consent by the information subject shall be destroyed without delay upon the retention period elapsing or achieving the purpose of use.
Here are the methods for requesting the suspension of personal information processing and the procedures and methods for its destruction.
1) Users can withdraw their membership at any time through the in-game settings feature, and upon withdrawal, the request to suspend the processing of personal information will be automatically initiated.
If withdrawing membership through the in-game settings feature is not possible, you can directly contact GamePub customer service center to request membership withdrawal.
Gamepub customer service center : cs@gamepub.co.kr
2) Procedure of Destruction: Upon achieving the purpose of using the personal information provided by the User through signing up, etc., the information shall be destroyed as per the internal policy and other information-related causes.The Company shall store the personal information for a set period of time following the protective measures according to relevant laws and regulations (refer to Retention and Usage Periods) before destroying it.
3) Method of Destruction: Personal information recorded or stored in the form of electronic files shall be destroyed in a manner that prevents the record from being read or retrieved, and information recorded or stored in the form of paper documents shall be shredded using a paper shredder or burned.
3. WHEN INFORMATION IS SHARED
We limit when we share the information we collect to the following circumstances:
Within Gamepub. We share information across the Gamepub companies.
Business Partners. We share information with third-party partners and service providers, including payment processing and gateway companies, platform services, game developers, customer support services, cloud storage and hosting providers, social media companies (who may collect information when you use the Services or when you connect the Services to your social media accounts) and analytics and advertising companies, to help us provide and improve the Services and operate our business. For more information about these business partners, please contact us.
Other Users. Your profile, including your username and the picture that you may provide, and information about your activities on the Services may be visible to other users of the Services or third-party sites and services. For example, your game results, scores, and profile information may be viewed by other users of the Services and, if you choose to link to social media sites like Facebook, viewed by users of such sites.
Legal Purposes. We may provide your information to third parties when we believe that doing so is required by law or to cooperate with regulators or law enforcement authorities. We may disclose your information in order to protect the rights or property of Gamepub, including enforcing our Terms of Service and End User License Agreement, and others, or when we believe that there is an emergency that poses a threat to the health or safety of you, another person, or the public.
With Your Consent. We may share information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent.
4. COOKIES AND SIMILAR TECHNOLOGIES
When you use the Services or interact with emails from us, we and our third-party business partners may collect and store information about your use of our Services using cookies, pixel tags, local storage, and similar technologies. Cookies are small files that are automatically generated when you visit a website and are stored on your device. Pixel tags are very small images or small pieces of data embedded in images, also known as “web beacons” or “clear GIFs,” that can recognize cookies, the time and date a page is viewed, a description of the page where the pixel tag is placed, and similar information from your device. Local storage is similar to a cookie except that it can store larger amounts of information and can be stored elsewhere on your device. We use cookies and similar technologies (collectively, “cookies”) for the following functions and purposes: We allow third parties, including our analytics providers, advertising networks, and other advertising service providers, to collect information about your use of the Services across your applications and your different devices using cookies and similar technologies. These third parties may use this information to display advertisements on our Services and elsewhere online across different sites and services tailored to your interests, preferences, and characteristics. You can control the use and disclosure of the information for such purposes through Your Choices. YOU CONSENT TO THE USE OF NON-ESSENTIAL COOKIES AND OTHER TECHNOLOGICAL MEANS AS IDENTIFIED IN THIS PRIVACY POLICY WITHOUT PREJUDICE TO ANY RIGHTS YOU MAY HAVE UNDER APPLICABLE LAW TO LATER REFUSE OUR USE.
5. USER'S RIGHT
We value users' rights.. The users or their legal representatives, as main agents of the information, may exercise the following rights regarding the collection, use and sharing of personal information by the Company. If you would like to contact us about your rights, please refer to "Ⅸ. CONTACT US".
- The right to access to personal information; You may access our personal information and request confirmation (part or all) of records such as collection, use, and sharing of information in accordance with relevant laws.
- The right to restriction of processing: The users or their legal representatives may make temporary suspension of treatment of personal information in case of the disputes over the accuracy of information and the legality of information treatment, or if necessary to retain the information.
- The right to rectification/erasure: The users or their legal representatives may request to correct inaccurate or incomplete, and may request the deletion of the information after the achievement of their purpose and the withdrawal of their consent. In some cases, however, you may not be able to delete your information. For example, you cannot modify or delete information that you share on a third-party social network or platform. In addition, information stored in aggregate format or at our discretion that cannot be removed without undue burden to us may not be deleted. Your information cannot be deleted if it is necessary to retain your information to comply with legal obligations, resolve disputes, enforce contracts, and exercise or defend legal claims.
- The right to data portability : The users or their legal representatives may request to provide or transfer the information.
- The right to object : The users or their legal representatives may suspend the treatment of personal information if the information is used for the purpose of direct marketing, reasonable interests, the exercise of official duties and authority, and research and statistics.
- The right to automated individual decision-making, including profiling: The users or their legal representatives may request to cease the automated treatment of personal information, including profiling, which has critical impact or cause legal effect on them.
- Specific rights under jurisdiction: Depending on your jurisdiction, you may have certain rights with respect to personal information.
6. CHILDREN
We do not knowingly collect or sell personal information from children who are under the age of 13 (or the age otherwise defined under applicable law) without parental consent or unless permitted by applicable law.
If you are a child, you must gain permission from your parents or a legal guardian before using the services the Company provides. A child who has not gained permission from their parents or a legal guardian may not use the services that the Company provides. A User who is under 13 years old may not provide their personal information. If the Company has collected the personal information of a child younger than 13 years old, they may delete the data upon recognizing the fact.
If you are a parent or a legal guardian of a child younger than 13 years old (or younger than 16 in the case of European countries) who plays the game provided by us, you may contact us through the following e-mail address in cases you are concerned regarding the services we provide or want to review, correct, or delete the personal information that your child(ren) provided. cs@gamepub.co.kr
7. HOW WE SECURE AND HOW LONG WE STORE INFORMATION
We maintain reasonable and appropriate physical, electronic, organizational, and procedural safeguards to protect your information. While we take reasonable precautions against possible loss, misuse, or unauthorized access, no storage system or transmission of data over the Internet can be guaranteed to be secure. Data we collect will be retained only for so long as reasonably necessary for the purposes set out above, unless applicable law requires otherwise.
8. CHANGES TO THIS PRIVACY POLICY
We may make changes to this Privacy Policy, in which case we will notify you before such changes take effect by posting the updated policy through the Services or otherwise in accordance with applicable law. Any changes to this Privacy Policy will take effect after a reasonable time period as specified in the notice of such changes.
9. CONTACT US
The privacy and security of your information is a top priority. If you have any questions or concerns about this Privacy Policy or our information practices, please contact the publisher for the particular Gamepub Service, which is the data controller responsible for your information:
Gamepub : cs@gamepub.co.kr
Lawful processing of personal information under GDPR
Processing personal information by the Company shall be lawful only if and to the extent that at least one of the following applies:
• A user has given consent to the processing of his or her personal information.
• Processing is necessary for the performance of a contract to which a user is party or in order to take steps at the request of a user prior to entering into a contract:
- Member management, identification, etc.
- Performance of a contract in relation to providing the services required by users, payment and settlement of fees, etc.
• Processing is necessary for compliance with a legal obligation to which the Company is subject
- Compliance with relevant law, regulations, legal proceedings, requests by the government
• Processing is necessary in order to protect the vital interests of users, or other natural persons
- Detection of, prevention of, and response to fraud, abuse, security risks, and technical issues that may harm users or other natural persons
• Processing is necessary for the performance of a task carried out in the public interest or in the excise of official authority vested in the Company
• Processing is necessary for the purposes of the legitimate interests pursued by the Company or by a third party (except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child).